Digital Disease Management to optimize care and improve patient outcomes

Patient Engagement Strategies Can Assist Healthcare Stakeholders with a Competitive Advantage

September 24, 2019

Healthcare Technology: Patient Engagement Solutions Allow Progressive Healthcare Organizations to Lead the Way to Patient Empowerment

The healthcare system is complex, involving multiple stakeholders all surrounding the patient at the centre. With the advent of value-based care driven by the Affordable Care Act, healthcare organizations and providers are seeking new approaches to improving patient outcomes and the value and quality of the service they provide. One such approach has been through patient engagement.

What is patient engagement?

The World Health Organization describes patient engagement as “the process of building the capacity of patients, families, carers, as well as health care providers, to facilitate and support the active involvement of patients in their own care, in order to enhance safety, quality and people-centeredness of health care service delivery.” Patient engagement is being increasingly recognized as an essential component of health care and major health care reform initiatives such as Meaningful Use, Patient-Centered Medical Homes (PCMH), and Accountable Care Organizations (ACOs), have patient engagement as the goal.

Patient engagement is: “Providers and patients working together to improve health.”


Why is patient engagement important?

Patient engagement is important for many reasons including:

  • Improved health outcomes – engaged patients have better outcomes. Patients who are more engaged in the decision-making surrounding their healthcare tend to be healthier, show better adherence to medication, and have better outcomes.
  • Patient retention -patients who feel highly engaged by their healthcare provider are more likely to remain with that provider.
  • Reduced costs -healthcare organizations that invest in healthcare technology to aid in patient engagement, ultimately realize reduced costs as technology such as the Electronic Medical/Health Record (EMR/EHR) can help to improve workflow through the use of shared information, reduce or eliminate paperwork and assure accurate information. Technology can also help to reduce errors, improve scheduling, insurance, and payments.
  • Organizational competitiveness – a healthcare organization that is fully engaged with its patients functions more efficiently, offers patients options such as online appointment scheduling, and communicates better with patients, among other things. All this provides the organization a competitive edge over other organizations that do not have patient engagement tools and infrastructure in place.
  • Improved patient satisfaction – patient engagement can improve patient satisfaction as increased communication with their healthcare providers and receiving more information regarding their health can result in patients becoming more confident about their health status and ultimately being more satisfied.

Healthcare Technology for Patient Engagement

Patient engagement is now an essential component to the success of healthcare organizations. Progressive healthcare organizations are developing and implementing patient engagement strategies and solutions that can assist them in improving the quality of healthcare services they deliver and provide them with a competitive advantage. Healthcare technology plays a major role in any patient engagement strategy and as such, progressive healthcare organizations are utilizing available technologies and implementing processes to digitally transform the way they engage with patients including:

  • Allowing patients to book appointments and request prescription refills online
  • Enabling patients to access their test results online
  • Communicating with patients via email, SMS, video calls, etc.
  • Utilizing social media and YouTube videos to provide information to patients
  • Developing patient portals that integrate with EMR/EHR systems and can facilitate patient registration, online bill payments, secure messaging, among other things
  • Incorporating data generated from wearable devices and mHealth apps that patients are using as part of their care process
  • Implementing Digital Disease Management Solutions that can collect and leverage patient generated health data for improved patient outcomes
  • Utilizing telehealth/telemedicine to provide patients with specialist care that is not available in their setting or to reach patients in remote/difficult to access areas
  • Acquiring patient engagement solutions and tools

“A study out of the Johns Hopkins University School of Medicine found that medication adherence increased from 54% to 73% when automated telecommunication-based reminders were used.”

If you are looking to develop or enhance patient engagement strategies in your healthcare organization and are seeking dedicated software tools for improving the care you deliver, Acuma Health’s Digital Disease Management Solution may be right for you.

Get started by downloading the Guide to Leveraging Healthcare Technology here.

Leveraging Healthcare Technology Guide Now Available to Support Improved Management of High-Risk Patients and Patient Outcomes

September 9, 2019

The complexity of the healthcare industry requires leveraging data-driven healthcare technology to improve patient outcomes – The Leveraging Healthcare Technology Guide is available as a free download to help transform the management of patients with complex chronic conditions.

NEWS RELEASE – San Jose, CA – August 2019 – Fast growing leader in digital health and disease management solutions, Acuma Health, is pleased to introduce the Guide to Leveraging Healthcare Technology to Improve Management of High-Risk Patients. The free 16-page download will help healthcare organizations truly understand the complexity of the healthcare industry and the challenges of disease management in high-risk patient care. The guide will also illuminate how healthcare technology can be used to maximize patient engagement and transform the collection, analysis, and reporting of patient generated health data to achieve improved patient outcomes.

Patients with chronic complex conditions such as (hemophilia, multiple sclerosis, epilepsy and more) are cared for by several different healthcare providers, making care coordination a challenge and resulting in increased cost of care.

The Guide to Leveraging Healthcare Technology to Improve Management of High-Risk Patients covers a variety of crucial areas that healthcare stakeholders should be well-versed on to ensure better management of patient care and costs including:

  • Challenges of chronic care management in high-risk patients
  • Increased use and availability of technology in healthcare
  • Growth in use of smart connected consumer devices
  • Ways to improve and enhance patient self-care
  • How a digital disease management solution can help improve patient outcomes and reduce cost

“The Guide to Leveraging Healthcare Technology to Improve Management of High-Risk Patients was developed because we wanted to provide healthcare stakeholders with a roadmap to improving high-risk patient care and outcomes while optimizing healthcare costs. We know that implementing the right healthcare technology is a major part of that journey,” said Anoo Nathan, President and CEO of Acuma Health.

“The Acuma Health team is passionately dedicated to assisting healthcare stakeholders who are treating and managing patients with chronic conditions. We focus on leveraging the most up-to-date technologies to provide a frictionless process to allow patients and their healthcare providers to engage,” said Dr. Sanjaya Kumar, Chief Medical Officer Smart Monitor.

Those interested in obtaining the Guide to Leveraging Healthcare Technology to Improve Management of High-Risk Patients can download the guide for free at the Guide to Leveraging Healthcare Technology download page. Interested parties can also contact our healthcare technology experts with any questions or to request a consultation.

About Acuma Health

Acuma Health, a business unit of Smart Monitor, is a fast-growing Silicon Valley company and leader in digital health and disease management solutions. The company is led by a management team that encompasses a vital blend of technology, healthcare, and clinical expertise leadership.

Acuma Health serves leading specialty pharmacies, pharmaceutical manufacturers, self-insured employers, hospitals and healthcare institutions, and accountable care organizations across the country.

The patent-protected, proprietary, digital health platform, Acuma Health’s Digital Disease Management Solution, collects, manages, and analyzes patient generated health data which provides actionable, cost-reducing, real-time insights and workflow optimizations to healthcare stakeholders.

For more information about Acuma Health, please visit or contact our healthcare technology experts.

Patient Reported Outcomes Enhance Clinical Care

July 26, 2019

Healthcare Technology to Streamline Patient Generated Health Data Collection to Improve Care

Patient reported outcomes (PROs) are a key patient generated health data source for patient care models that reward value over volume. PROs can add significant value in drug development, clinical care, formulary, and coverage decision making.

Traditionally, access to longitudinal PROs at the point of care has been limited at best. Digital health technology can ease the burden of traditional methods of collecting PROs – tedious surveys or time-consuming phone interviews which were sporadic in nature. Wearable and mobile devices allow for frictionless collection of real-time, actionable PROs to optimize care. For instance, patients can report symptoms or adverse drug events (ADEs) that they may be experiencing from a drop-down list with the click of a button on their wearable or mobile devices. Severity of pain and, bleeds can be reported via an intuitive mannequin interface. Images, videos, and text descriptions can be captured by the patient and uploaded for review by the care team.

Realizing the potential for PROs to improve care quality and value, the Academy of Managed Care Pharmacy (AMCP) convened a forum of healthcare stakeholders to identify solutions to further the use of PROs and produced a whitepaper, AMCP Partnership Forum: Improving Quality, Value, and Outcomes with Patient Reported Outcomes

Some of the recommendations from healthcare stakeholders were:

  • To streamline the PRO collection and healthcare data management process by using common healthcare technology platforms
  • For PRO data to be integrated with medical records and claims data to provide stakeholders with a better understanding of patient health in real-time and at the point-of-care.

Find out how Acuma Health’s Digital Disease Management Solution can collect and leverage patient generated health data to improve patient satisfaction and outcomes.